Reviews
Kind words from our past customers. All honest testimonials from Carfax, Google, or Yelp.
What People Say
These guys are the best! I have been going to this shop for the last three years. They are incredibly professional, personable, and knowledgeable about their business.
My AC in my Honda Accord stopped working just as the season started getting hot, and I have my two year old child in the car with me everywhere I go. The day I called they worked me in and I was able to pick up my car that afternoon.
Thank you guys so much for the help! I would recommend their service for anyone who owns a Honda or Acura vehicle. Their work is always great and they are honest folks.
Kendall C.
NOT disappointed. Our 2005 Honda CRV would not start while visiting here. When we Googled Honda Service near us, we found Tidewater Import Car Service. When I saw Rob had over 60 5-star reviews (and no others) I was sold. So, we called. Rob was very upfront with us that there were no guarantees on timing or cost. But he did not disappoint. He and his staff checked the car by the end of the day, could not find anything definitive and asked if we wanted to go ahead and replace the starter. We agreed to do that and we received another call the next day with a firm price. AND the car was repaired and back in our hands by the end of the day, saving us car rental fees. Thank you to Rob and his staff for running a very professional business!
Debra S.
If you want a Honda expert, THIS is the place! You also won't pay dealership prices. I love that I go to a specialist in my car's make. If you want someone who knows what they are doing, Rob and his team are the experts. They are trustworthy and do not tell you that you need unnecessary repairs. The staff is extremely polite and they have gotten all of my past repairs done in a day....seamless! They have also checked my car in preparation for a long trip. Who does such a nice gesture? Tidewater Import Car Services does! I am so glad that they were recommended to me and I have recommended them to every Honda owner that I know. Thumbs up all the way around!
Kristen H.
I have been using Tidewater imports for my 3 Hondas now for the last 2 years, only bad thing is it took me 15 years to find them! They are by far the best shop ( including dealer shops) that I have ever dealt with. Rob and his team are knowledgeable, trustworthy, and provide a top quality service at a very fair cost. I will continue to highly recommend them to anyone.
Tim A.
My sister-in-law recommended Tidewater Import Car Service after I purchased my Honda CRV. She has been servicing her car there for years and had high praise for their car service. I brought my car in for an inspection, oil change, and a request to determine an unusual squeaking when I hit bumps in the road. Rob, the owner, checked out the car and determined that it was a minor repair to the spring that would only cost me $100...not a full replacement at $1,600. I really appreciated his honesty and plan to return my car here for any other repairs needed.
Michelle W.
One of the many stressful things about moving is having to find a reliable and trustworthy mechanic. Tidewater is all that and more. We ran into engine trouble with our Honda Odyssey when we were relocating to Virginia Beach two years ago. Our family found Tidewater Imports on Yelp & called when we were a day or two away to see if they could fit us in. They were more than accommodating and even gave us some tips over the phone to help get us through the rest of the trip. We have brought the same vehicle in a couple of times since then and have been extremely satisfied with the service.
Crystal R.
This is an authentic place that has earned my business, respect, and trust. I rarely entrust my vehicle in another's possession. However, given the comfort and ease I felt from my initial walk in, I was able to relax and trust the team. The very kind gentleman was able to fit my vehicle in for an inspection. By this, I was very pleased and grateful! From the immediate ability to inspect my vehicle, the short length of time for the inspection performed, the quaint waiting area (free cold spring water available), overall super customer relations, overall cleanliness of my vehicle (there's been times I've had grease in my vehicle after inspections from other places, ugh), neatness of the sticker removed and applied is a huge plus for me, and the overall ease of the process has made this a wonderful experience for me! Many thanks! I appreciate your entire team!
Debra T.
We highly recommend using Tidewater Import Car Services to service your car!
Our family has been going to them for about 13 years and have been very happy with the service we have received. Rob and his team are dependable, conscientious, trustworthy, knowledgeable, and friendly. They have kept our cars running smoothly for many years. We owned a 1998 Honda Civic with over 200,000 miles on it. For 11 years we owned this vehicle, and only sold it because my Mom gave me her car.
Visit Tidewater import Car Services, you will be glad you did!
Barbara M.
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A Team you can trust. Since 1984.
Almost four decades of servicing Acuras and Hondas with professionalism and integrity. We take pride in our work and the service we provide for our customers.